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Green Love Garden is committed to providing a peaceful nature retreat for families, couples, and friends, where guests can relax in comfort and enjoy warm hospitality.

To ensure the best experience for all guests, please read and comply with the following Terms and Conditions of Stay.

By making a reservation, paying a deposit, or staying at the property, guests acknowledge that they have read, understood, and accepted these Terms and Conditions. The person making the reservation is responsible for informing all members of their party, who are also deemed to have accepted these Terms and Conditions.

We respect our guests' right to leave honest reviews based on their genuine experience. However, if false or misleading statements are published as a result of a guest's failure to comply with these Terms and Conditions, causing damage to the property's reputation or business, we reserve the right to take appropriate legal action to protect our rights and reputation.

BEFORE YOU BOOK....
🌿 Nature Stay​
Our property is located in the heart of nature and is NOT A HOTEL. Expect a peaceful and immersive natural experience, but the comfort and amenities are different from those of a conventional hotel.
Because we are surrounded by nature, insects, reptiles, and other wildlife are part of the environment. Many situations like severe weather or flash flood are beyond our control, but we promise to always do our best to assist you.
 
Booking Information
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Check-in & Check-out
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Late check-out may be requested before 9:00 AM on your departure day.
  • Late check-out fee: 200 THB per hour per unit (subject to availability and no later than 1:00 PM).
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Payment
  • Any remaining balance is due at check-in.
  • Cash or bank transfer only (credit cards are not accepted).
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Security Deposit
  • 2,000 THB per house
  • 1,000 THB per dome or tent
  • Deposits paid by bank transfer will be refunded by 5:00 PM on your check-out day.
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Reservation Policy
  • All bookings are non-refundable.
  • One date change is permitted if requested at least 3 days before your original check-in date.
  • Your new stay must be within 3 months of the original booking.
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House Assignment
  • We cannot guarantee a specific house.
  • Assignments depend on availability and maintenance.
  • We will gladly accommodate your request whenever possible.
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Breakfast
  • As we do not have an on-site restaurant, breakfast is served directly to your accommodation between 8:00 AM and 9:30 AM. If you would like breakfast earlier, please inform our staff in advance.
  • You may choose your preferred breakfast delivery time within the serving hours.
  • Breakfast is served as a set meal and includes fried eggs, ham, sausage, bologna, rice porridge, salad, bread, fresh fruit, and a beverage. Rice porridge and beverages are available for unlimited refills.
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Registered Guests
  • The number of guests and age must match your reservation.
  • As no accommodation fee is charged for children under 4, breakfast is not included for them.
  • Additional guests must be registered before arrival.
  • Additional registered guests: 750 THB per person (subject to maximum occupancy).
  • Unregistered guests: 2,000 THB per person.
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Streams
There are two streams on the property:
  • The natural stream flows from Chet Kot Waterfall and can be accessed from the camping area. It typically has the highest water levels from late May through January.
  • The stream in the accommodation area is a man-made stream designed to resemble a natural one. It flows year-round using filtered groundwater in a recirculating system. The water is clean, safe, and suitable for children.
  • Both streams are shared common areas for all guests. Please be considerate of others and enjoy them respectfully.
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Quiet Hours
  • Please respect the peace and privacy of other guests at all times.
  • Please avoid loud noise, music, or the use of speakers after 10:00 PM.
  • If you plan to gather or socialize, please keep noise to a considerate level.
  • Serious violations may result in the immediate termination of your stay without refund.
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Smoking & Pets
  • No smoking indoors.
  • Pets are not allowed.
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Bathroom
  • All bathrooms have a bathtub only.
  • There is no separate standing shower.
  • Shower chairs are available upon request.
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Entertainment​

  • Our accommodations do not have TVs, as the television signal in the area is not always reliable.
  • For your enjoyment, each accommodation is provided with an UNO card game and a wooden block stacking game (Jenga).
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Mobile Service
  • AIS is the only reliable mobile network.
  • Complimentary Wi-Fi is available.
  • Please enable Wi-Fi Calling before your arrival if needed.
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Force Majeure
  • The property is not liable for service interruptions or inconvenience caused by events beyond our reasonable control, including severe weather, natural disasters, power or water outages, government actions, or other unforeseen circumstances.
  • Such events do not entitle guests to compensation, damages, or refunds, except where required by applicable law.
  • Due to our natural setting, we cannot guarantee weather conditions, internet speed, complete quietness, or the absence of insects or wildlife.
  • However, we will always do our best to assist you and minimize any inconvenience.
DURING YOUR STAY...
Upon Room Arrival

  • Please inspect your accommodation upon arrival.

  • If you notice any damage or maintenance issues, please notify our staff immediately.

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​Noise Policy

  • Please respect the peace and privacy of other guests at all times.

  • Please avoid loud noise, music, or the use of speakers after 10:00 PM.

  • If you plan to gather or socialize, please keep noise to a considerate level.

  • Serious violations may result in the immediate termination of your stay without refund.

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Fruit Picking

  • We'd love for you to enjoy our fruit!

  • Please ask our staff before picking fruit.

  • We'll show you which fruit is ripe and ready to eat.

  • Some fruits are complimentary, while others are sold by weight.

  • For your safety, please do not climb trees.

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Cleanliness

To help maintain a clean, comfortable, and enjoyable environment for all guests, please observe the following:

  • Please keep your accommodation clean and take reasonable care of all bed linens, towels, and other white fabrics provided by the property.

  • Please dispose of all trash, food waste, and used containers in the designated trash bins only.

  • Do not litter or urinate in the stream or anywhere within the natural areas of the property.

  • If the accommodation is left in an unusually dirty condition or requires excessive cleaning, the property reserves the right to charge an additional cleaning fee in accordance with the published fee schedule.

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Safety First

  • Children must be supervised at all times.

  • Please use extra caution around streams, gardens, uneven ground, and other natural areas.

  • Rain may cause slippery floors. Please use the provided slippers.

  • We are not responsible for accidents resulting from guest negligence or lack of supervision.

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Nature & Wildlife

  • Wildlife is part of our natural environment.

  • If you encounter insects or reptiles, please notify our staff instead of attempting to remove them yourself.

  • Heavy rain may occasionally cause temporary power outages, water outages, or muddy water due to flash floods. These situations are beyond our control, but we will always do our best to assist you.

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Limitation of Liability

  • Guests are responsible for their own personal belongings.

  • The property is not liable for loss, theft, or damage to personal property unless caused by the property's gross negligence or willful misconduct.

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Need Help?

If you need any assistance during your stay, please don't hesitate to contact our staff. We'll always do our best to help.

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House Rules & Fees

​​​Please help us keep our property clean, safe, and enjoyable for everyone.

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Rule Fees

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Smoking inside the room:

2,000 THB

Excessive cleaning required after check-out:

400 THB

Unwashed dishes or kitchen equipment:

300 THB

Unregistered guest:

2,000 THB/person

Taking fruit off the property:

2,000 THB

Throwing garbage into the creek:

2,000 THB

Bringing strong-smelling food into the room:

2,000 THB

Throwing cigarette butts on the grass:

500 THB

Throwing food scraps, soup, or sauces on the grass:

500 THB

Damage to property:

Charged at replacement cost

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Please Remember

  • No littering.

  • No taking our fruits home.

  • Do not urinate in the garden or creek.

  • Smoking is prohibited inside all rooms.

  • Pets are not allowed.

  • Quiet hours are 10:00 PM – 8:00 AM.

  • Guests are responsible for any loss of or damage to the property's belongings.

  • Serious violations may result in the immediate termination of your stay without refund.

Thank you for your cooperation and enjoy your stay!

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  © 2035 by Green Love Garden Resort. 

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